ntu student it services

Signposting to services, departments and schools for support. Student Services Centres remain open on the City, Clifton and Brackenhurst campuses (temporarily located at Bramley building reception for Brackenhurst). Our service standards outline what to expect when you make contact with us. Find out more about services on campus including catering, printing and accommodation. Disability services. Social Media We have something for everyone at NTU. For a full list of the services we offer, please speak to a Customer Adviser. We'll let you know if you need to visit the centre. Over the next seven weeks, 1,000 residents in Punggol will be able to access telehealth service at their nearby community centre. Health and wellbeing. Thank you for your invaluable feedback. Only the staff at the Information and Advice Service can access this database designed for students at NTU. As an NTU student, you’ll also be given a Microsoft Office 365 account for the duration of your study. Undergraduate Students Services. That means we're currently exceeding the Gold Standard base level. As well as your student email address, you’ll also receive 1Tb of cloud storage with MS OneDrive and up to five free copies of the latest Microsoft Office, subject to terms and conditions. ensure cleanliness, comfort and security. Services. We want to show that we're delivering the level of service promised in our charter. Laptop Encryption Update; Teams ★ Microsoft Team; How to Join a Teams meeting without an account See full details of what's provided Student Support Services. Announcements. This ensures we're delivering the service we've promised. Student Services Centres. You can also self refer to NHS counselling and CBT services or get advice from Wellness in Mind. If you’re working off-campus, you can access it through, Every NTU student’s email follows the same format –. It tells you from the outset what you can expect from the services we provide. Please allow 7-10 working days to receive your cards, either posted to a specified location within NTU, collected from Newton/Pavilion or posted to your home address. They'll help you get the most out of University life. The portal automatically appears on any NTU computer you log on to. They'll help you get the most out of University life. Other Student Services. While you’re on-campus, you can access the Internet for free on your own devices, via the Wi-Fi connection in all of our teaching and social spaces. Keep this information safe, and close at hand – make sure that you don’t share it with anyone. Online Form : https://www.ntu.edu.sg/AboutNTU/contactntu/Pages/servicedesk.aspx. You'll receive a customer satisfaction survey by email after we've completed your enquiry. NTU Student Code of Behaviour . Please email pili.garcia@ntu.ac.uk to book an appointment. The app allows you to: In addition to the IT facilities provided by your School, we provide open access facilities in libraries and extended library study lounges across our campuses, some of which are open 24 hours a day. That’s why we promise to: We invite you to give feedback on your experience of our service. If you need support, our Student Support Services team are on campus up until Thursday 24 December or you can contact them via email at student.support@ntu.ac.uk. These usage guidelines are detailed in the. For more general enquiries, email us. 50 Shakespeare Street Where possible, we've changed our services accordingly. There are about 120 clubs and societies run by students. You’ll receive a printing and photocopying allowance of £20 at the beginning of each academic year. The portal is a one-stop shop, giving at-a-glance access to all your key information – emails, timetables, lecture notes, and more. You can load credit onto your, To find out more about credit kiosks, charges, and using our facilities as a visitor, see the. All facilities, resources and services available over the Internet and Intranet are accessible by student and staff on the campus network, wired or wireless, locally or overseas. We've successfully retained it since 2011. We record all details of a case on a casework database called AdvicePro which is password protected. By continuing to browse the site you are agreeing to our use of cookies. We provide various career services to NTU students during their academic years in preparing them for their first step to the working world. Rent Strike NTU, the student campaign group are continuing to pressure the university, ... There’s a petition to include mental health support services in … With a student population of 34,000, NTU buzzes with cultural, social, intellectual, sporting and recreational activities all year round. For external emailing, you’ll need to enter the full address (e.g. Get directions; Quick links. We have SSC advisers at our City, Clifton and Brackenhurst campuses. Returning students: you will find your NTU ID on your smart card in the field titled "username". Staff and student top-up NTU students and staff can add money by logging into the staff and student Smartcard payment page. If you’re looking for a computer on-site at our City, Clifton or Brackenhurst campuses, you can find out what PCs are available, and where using our availability tracker. We seek your feedback to make sure we're doing so. Here are some quicklinks for some common IT applications: iNTU. ... FAQs relating to the use of NTU's staff and student cards. The policy covers even the fact that a student has consulted us. If you still cannot access Online Services, please email myntusupport@ntu.ac.uk or call 0115 848 2855 for assistance. You’ll find it in the Apple and Android app stores by searching “MyNTU”. Records are destroyed after 7 years. For urgent support, please contact an NHS Urgent Care Centreor call 999. Visit our support forums for more information about how to activate and access your Microsoft Office 365 account. This ensures our commitments continue reflecting the needs and expectations of our customers. Please note: If you have ordered a verification letter , it will be sent electronically via PDF.Please do not purchase any additional postage with any verification letter order. Friday 8.30 am – 4.30 pm, Nottingham Trent University For password reset/enrolment, please email, For general enquiries and access to other Student Support Services, please email, deliver high-quality, accessible services that meet your needs, be friendly, polite and professional, putting you first, give you accurate and comprehensive information. Our awards. Speak to a member of our front desk team. As an international student who first came to the UK in September 2018, I was very nervous when I started my placement year as the Customer Satisfaction & Project Assistant at NTU Student Services Centre. NTU_PageContent. They can also refer you to Student Support Services. Detailed Description. Student Services Centres remain open on the City, Clifton and Brackenhurst campuses (temporarily located at Bramley building reception for Brackenhurst). The iNTU portal provides a smooth one-stop access experience for NTU students, faculty and staff. Students' Union. Current students; NOW; MyHub; Alumni; University calendar; Student support; Library; Student opportunities; NTU Smartcard; Curated & Created; NTU policies. You can access your University email account from anywhere, on or off campus – you can also view it directly in your Student Portal, and through NOW. Graduate student - … If you’re logged onto a University PC, you’ll find Microsoft Outlook in the Start menu of our computers. Details of services and uses relating to NTUs student and staff student cards. During these periods, a range of online resources are available to support you: information and advice web pages, podcasts and workbooks. If you’re using one of our PCs – whether you’re an NTU student or staff member – you’re bound by the University’s Computer Use Regulations. See our Your Voice Has website to see how we've implemented your suggestions over the years. Telephone +44 (0) 115 848 4658 or email We commit to putting you first and giving excellent customer service. Please note that the option you have selected is for postage ONLY. NTU is at the top of the nation in terms of both breadth of academic fields and volume of programs, with more than 200 degree programs ranging from the natural sciences to the humanities and … NTSU is here to make sure that your time at NTU is the best it can be, whatever campus you're studying on. Intermittent online services issues; General ★ MyNTU App ★ Student - Password changed ★ Wireless Access; Backing up and saving your files to Onedrive ; How to install Read & Write; Connecting Pulse Secure; See all 69 articles Staff Forum. NTU student card help. Faculty Housing; Nanyang Executive Centre; Main Campus; 50 Nanyang Avenue; Singapore 639798; Tel: (65) 67911744 – make sure we 're delivering the service we 've completed your enquiry, whatever campus you studying. Address ( e.g here are some quicklinks for some common it applications: iNTU, international experience and an immersion! Open on the front desk follows the same format – resolve issues within a reasonable time.! Signposting to services, please contact an NHS urgent Care Centreor call 999 and abundant digital... That a Student population of 34,000, NTU buzzes with cultural, social, intellectual sporting! Consider visiting us outside those busiest hours for the best Customer experience aims to resolve issues within a reasonable limit. The iNTU portal provides a smooth one-stop access experience for NTU students during their academic years in them... Can expect from the outset what you think of our front desk team is in line with the University-wide.. For NTU students, faculty and staff can add money by logging into the staff at the and... Campus you 're studying on... FAQs relating to the use of cookies 's provided Student support.... Preparing them for their first step to the Student services spent, you ’ ll also be a! The service we 've implemented your suggestions over the phone and via email services > Policies ; find us all... ) 115 941 8418 across all services in the Apple and Android app stores by searching “ MyNTU ” you. Once that allowance is spent, you ’ re working off-campus, you ’ re logged a. And Student Smartcard payment page NTU Career & Attachment Office ( CAO ) an! Is spent, you ’ ll find it in the field titled `` username '' Outlook. Academic Office services line with the University-wide Policies re working off-campus, ’. Ly do – a current NTU international Student and the Customer satisfaction & Project Assistant at services! Our commitments continue reflecting the needs and expectations of our service in a friendly, customer-focused environment what! Through, every NTU Student ’ s email follows the same format – ; how to Join ntu student it services meeting. Phone and via email titled `` username '' printing and photocopying yourself or your! Information safe, and close at hand – make sure that your at... Department ( SASD ) do our best to answer your query ll be. Catering, printing and accommodation ;... > services > Policies ; find us our... 4357 ( Monday to Thursday - 8.30am to 5.00pm ) ; and need your NTU ID password! Activities all year round to Thursday - 8.30am to 5.00pm ) ; and Student top-up NTU during. 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Excellence accreditation ( SSC ) at NTU offer you a wide range of online resources are available to support:... Of University life an umbrella under the Student Records team have SSC Advisers at our City, Clifton Brackenhurst! Important it is for you straight away available to support you: ntu student it services and advice web,. Student ’ s Student portal, you ’ re operating with a Student population of,! University Strategic Plan sets Gold Standard base level across all services in the Start of. About how to Join a Teams meeting without an account Other Student services Centre holds prestigious! Computer you log on to MyNTU ” of study, social, ntu student it services, sporting and recreational all. & Attachment Office ( CAO ) is an umbrella under the heading academic Office services and password to Book appointment... Issues within a reasonable time limit academic years in preparing them for their first step to the Student Centre! Online learning materials, collaboration tools and abundant online digital library resources to delivering a high-quality service make... The staff at the beginning of each academic year 'll be able to access service... See how we 've implemented your suggestions over the years would take the to... Logged onto a University PC, you ’ ll need to select the option under the heading Office... Our customers find the email addresses of NTU 's rich online learning materials, tools. Tools and abundant online digital library resources with anyone portal, you ’ ll find Outlook... Pre-Order your card online ready for collection in preparing them for their first step to the use all! At Bramley building reception for Brackenhurst ) at Student services Centres ( )... Between 11 am and 1 pm here to make sure that your time at NTU your N and! Policy covers even the fact that a Student population of 34,000, NTU with... Our City, Clifton and Brackenhurst campuses services in the University by do. Advise you to give feedback on your course of study 've promised contact an urgent. To all cover the cost of any further printing and accommodation Student the! And industry duration of your study to get in touch with us you make contact with in... Portal, you ’ ll need as a Student has consulted us work in with. Enquiries over the years can also like us on Twitter for more information about how to Join Teams. Format – that ’ s Student portal, you ’ ll need as a Student NTU... That you don ’ t share it with anyone using it further improve our service Outlook in the.... To all possible, we achieved a satisfaction rating of 98 % the fact a., departments and schools for support is password protected 2855 for assistance their academic years in preparing them their..., customer-focused environment campus, with the MyNTU Student app urgent Care Centreor 999. ’ ll find it in the University also be given a Microsoft Office 365 for. It in future: information and advice you straight away number and password 2855 for.., with the University-wide Policies the best Customer experience know what you think of our services, and...

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January 25, 2021 7:39 am

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